Privacy Policy

Last updated: 27 September 2026
Ontime Detailing is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us, request a quotation, submit an enquiry or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:

  • Your name
• Telephone number
• Email address
• Vehicle information
• Details of the service you are interested in
• Information included in messages, quotation requests or booking enquiries
    We may collect this information through our website contact forms, Google Ads lead forms, telephone calls, WhatsApp, email and other communication channels.
    How We Use Your Information
    We may use your personal information to:
  • Respond to enquiries and quotation requests
• Provide information about our detailing services
• Arrange and manage bookings
• Contact you regarding your vehicle or requested service
• Provide customer support
• Improve our website, advertising and services
• Maintain appropriate business and customer records
• Comply with applicable legal and regulatory requirements
    Google Ads and Advertising
    We may use Google Ads and related Google services to advertise our business and measure the effectiveness of our advertising. If you submit your details through a Google lead form, the information you provide may be shared with Ontime Detailing so that we can respond to your enquiry.
    Our website may also use cookies or similar technologies for analytics, advertising and website functionality.
    WhatsApp and Other Communications
    If you contact us through WhatsApp, telephone, email or social media, we may use the information you provide to respond to your enquiry, prepare a quotation, arrange a booking and provide our services.
    Sharing Your Information
    We do not sell your personal information. We may share information with trusted service providers where necessary to operate our website, manage communications, process enquiries or provide our services. We may also disclose information where required by law.
    Data Retention
    We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, responding to enquiries and meeting legal, accounting or regulatory requirements.
    Data Security
    We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
    Your Rights
    Under applicable UK data protection law, you may have rights regarding your personal information, including the right to request access to your data, request correction of inaccurate information, request deletion in certain circumstances, restrict or object to certain processing, and withdraw consent where processing is based on consent.
    To exercise your rights or ask a question about how your information is used, please contact us.
    Contact Us
    Ontime Detailing
Email: ontime_detailing@yahoo.com
Telephone: 07516 166417
Location: Worcester, United Kingdom
    If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details above.
    We may update this Privacy Policy from time to time. Any changes will be published on this page.